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Shipping & Returns Policy

Returns Policy

In the event of damaged goods, an image will need to sent via email (hello@backtothepaddock.au) with proof of purchase, within 24 hours of receiving the order.

The original product will need to be returned (after a reply paid envelope is sent to you) and on receiving the returned damaged product, a credit will be given to spend at backtothepaddock.au for the same value.

In the event of a change of mind purchase, you can pay for postage return of your order in original condition and on receiving this, you will be given store credit at backtothepaddock.au.

Any digital products will not be refunded after purchase.

Shipping Policy

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